Canyon Country Animal Hospital Services Privacy Policy

Effective Date: January 8, 2026

Canyon Country Animal Hospital (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, advertising platforms, and communications.

1. Information We Collect

We may collect personal information when you contact us, request services, schedule appointments, or interact with our website or advertisements, including:

Name

Phone number

Email address

Pet or animal information voluntarily provided

Appointment requests and service inquiries

Any information you submit through online forms, phone calls, emails, or messaging features

We may also collect non-personal and technical information, such as:

IP address

Browser type and device information

Pages visited and time spent on our website

Interaction with advertisements

2. How We Use Your Information

Information collected may be used to:

Schedule appointments and provide veterinary services

Respond to inquiries and customer service requests

Communicate about services, availability, and care recommendations

Improve our website, marketing efforts, and user experience

Comply with legal, regulatory, and professional obligations

We do not sell your personal information.

3. Advertising, Analytics & Google Compliance

We may use third-party advertising and analytics services, including Google Ads and Google Local Services Ads, to help promote our veterinary services and better understand website traffic.

These services may use cookies, pixels, or similar technologies to:

Track website interactions

Measure ad performance

Display relevant ads to users searching for veterinary services

Data collected through these tools does not include sensitive medical information and is used only for marketing and performance measurement purposes. You may opt out of personalized advertising by visiting Google’s Ad Settings or adjusting your browser cookie preferences.

4. Sharing of Information

We may share information only when necessary to:

Provide requested services

Comply with legal requirements, subpoenas, or court orders

Protect the safety, rights, or property of our practice, staff, clients, or animals

Any third-party service providers we work with are required to maintain confidentiality and comply with applicable privacy regulations.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure. While no system is completely secure, we strive to follow best practices to protect your data.

6. Colorado Privacy Rights

If you are a Colorado resident, you may have rights under the Colorado Privacy Act (CPA), including the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of personal data, subject to legal and professional obligations

To exercise these rights, please contact us using the information below.

7. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance functionality, analyze traffic, and support advertising efforts. You may disable cookies through your browser settings; however, some site features may not function properly.

8. Children’s Privacy

Our website and advertising services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Canyon Country Animal Hospital
2516 Broadway
Grand Junction, CO 81507
📞 Phone: (970) 812-5233
📧 Email: [email protected]